Shipment

Command is being processed

Orders will be processed within 2 business days after receiving full payment. Tracking number will be updated as soon as it is available.
Products from the same order may arrive from different fulfillment centers or at different times depending on item availability.
If the item you ordered is temporarily out of stock, you will be contacted by our customer service representatives. You can choose to wait for your stocks to be restocked or cancel the order. For detailed information on standard delivery and express delivery, select your shipping country or region below:

Country or Region Way Place of Shipment Shipping time Shipping Cost
US UPS/YunExpress/FedEx US 3-7 working days 0
US DHL/FedEx/YunExpress China 5-12 business days 0
EU countries DHL/YunExpress/FedEx Europe 3-7 working days 0
EU countries DHL/YunExpress/FedEx China 5-12 business days(Local Custom Duty Not Included) 0
Mexico 4PX/FedEx/YunExpress Mexico 3-7 working days 0
Mexico 4PX/FedEx/YunExpress China 5-12 business days(Local Custom Duty Not Included) 0
UK/Australia 4PX/FedEx/YunExpress Mexico 5-12 business day(Local Custom Duty Not Included) 0-50
Other Countries 4PX/FedEx/YunExpress China 5-12 business day(Local Custom Duty Not Included) 0-50

Grade:

  • Please confirm your shipping address before completing your order. If you want to change your shipping address, please email us (support@fnirsistore.com) within 48 hours of purchase, or we will ship to the address according to your order information.

  • If there is any force majeure that causes our products to be damaged during transportation, please contact us immediately at support@fnirsistore.com after you receive your package. We hope for your understanding and patience in this situation.

  • Please note that the notification email will be sent to the email address you provided in the contact information on the checkout page or to the email address you used to register your account. If the email address you provided is invalid or unused, we will not be liable for any resulting risk or loss.
  • If you change your mind halfway, please do not simply reject the package. To cancel your order, please contact us to explain the situation (support@fnirsistore.com) and we will handle the return for you according to our return/refund policy. We do not assume the risk of loss or damage to the package resulting from rejection.

  • Please contact us at support@fnirsistore.com within 7 days of the delivery suggested by the official tracking system of the logistics companies if you do not receive the order, otherwise we will not take any responsibility in this case.
  • If the packaging and/or the products contained therein are damaged or items are missing, please contact us within one day at support@fnirsistore.com with pictures and/or videos.

Shipping time is an estimate. Invalid address, customs clearance procedures, bad weather or other reasons will result in longer delivery time than expected.

Please contact us if we can be of further assistance. Thank you!

Email: support@fnirsistore.com

I wish you all a wonderful Christmas season. Stay safe and healthy!

— FNIRSI Team